For Windows: Run iTunes with Administrator rights (Right Click "Open as administrator"). Moreover, it seems that renaming your file lockdown ("C: \ Documents and Settings \ All Users \ Application Data \ Apple \ 'and / or" C: \ Documents and Settings \ username \ Application Data \ Apple Computer \ " ) in lockdown_old (To iTunes creates a new file) the problem disappears.
For Mac, this error is permission problem. In Terminal.app application run the following commands sudo "mkdir / var / db / lockdown" and "sudo chmod 777 / var / db / lockdown." Repair or via software such as Onyx, permissions of your Mac files
Unknown error 0xE8000001
If your iPhone is jailbroken and you change the file Mobilestation, check the file permissions 755 (track on your iPhone / System / Library / PrivateFrameworks / MobileInstallation.framework /) If you create folders "Document" Application and verify that rights are chmod 777.
More generally linked to iTunes 7.7, this problem may be related to your USB cable (try another cable), change the USB port, do not use USB hub.
If despite all this does not work, rename your file lockdown (C: / Apple / Lockdown) in lockdown_old (To iTunes creates a new file) to the problem disappears.
Unknown error 0xE8000013
Activating an iPhone with a SIM locked for the first time with iTunes 7.5 can cause the following error message: Unable to activate the iPhone because an unknown error occurred (0xE8000013). Try again later.
This error can occur if you use iTunes 7.5 to activate the iPhone with a SIM lock PIN. If this happens, ignore this error message. The iPhone will be activated as expected and you can give a name to your iPhone and choose your preferred settings for synchronization.
To resolve this problem go to iTunes / applications and click on any of the applications that you downloaded. iTunes will ask permission to use the application. This problem is a problem in connection with your iTunes Store account.
Unknown error 0xE8000022
To resolve this problem, restart your iPhone and your PC. If however the problem persists, uninstall and re-install iTunes.
Unknown error 0xE8000025
Upgrade to iTunes 7.5 or later. Open iTunes and select Help> Check for updates.
If the problem persists after updating, try the troubleshooting procedures in this document.
If you can not perform the update, make sure your user account contains only standard ASCII characters .* The characters are different from those listed below are not managed.
* Make sure the name of your user account contains only these characters: abcdefghijklmnopqrstu vwxyz
ABCDEFGHIJKLMNOPQRSTU VWXYZ
Unknown error 0xE8000065
You plug your iPhone to your Oridnateur and it is not recognized? The problem comes from your firewall. In fact your firewall is blocking the process Shift version> 3.x
The problem only affects Windows 7/Vista ..
Unknown error -9808
Problem with internet connection on XP and Vista
To remedy this, open a web page, check that SSL 3.0 and TLS 1.0 are selected then go to Tools> Internet Options> Advanced "in the Security options, uncheck" Check for server certificate revocation (requires restart) " .
Click "OK".
Close Internet Explorer, and restart your PC.
Unknown error -2096
Problem with your Internet connection. With WiFi prevents or blocks the access to your iTunes account, make it impossible to activate your iPhone.
Solution: Log off and log on again. Connect ethernet or directly on your box.
Unknown error -50
Check that the Parental Control tab located under Edit> Preferences that iTunes is unchecked.
This can occur when the connection timeout occurs while downloading the content purchased from the iTunes Store.
Configure your anti-virus/coupe fire to allow the fields to send and receive Internet data. - Itunes.apple.com - ax.itunes.apple.com
If you notice that this error only occurs when you try to download videos: - Delete video files downloading cached and completely restart the download often solves the problem. - To find the cached video downloads: Navigate to the download folder on your system. This folder can be found at various locations:
Mac: ~ / Music / iTunes / iTunes Music / DownloadsRemarque: the tilde "~" indicates your home folder.
Windows Vista: \ Users \ [username] \ Music \ iTunes \ iTunes Music \ Downloads \
Windows XP and Windows 2000: \ Documents and Settings \ [username] \ My Documents \ My Music \ iTunes \ iTunes Music \ Downloads \
Locate the folder that contains the cached video file for this purchase .- In Windows Vista, the folder name matches that of purchased video and the file has the extension. Tmp. - On Windows XP and Windows 2000, the folder name matches that of purchased video and the file has the extension. M4v.tmp.
Move the file. Tmp purchased video in question in the trash.
Open iTunes.
Choose Store> Check for available updates.
Enter your account name and password, then click the Search button.
Unknown error -48
Upgrade to iTunes 7.5 or later. You can also perform an update in iTunes: - Mac: Choose iTunes> Check for updates. - Windows: Choose Help> Check for updates.
If you encounter this problem when updating an iPhone on a Mac, follow the instructions below: - Go to ~ / Library / iTunes / iPhone Software Updates. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
On Windows, these files are located in a hidden folder. To view these files in Windows Explorer, you must select Tools> Folder Options, click View and then select "Show hidden files and folders."
To resolve this error, follow the steps described in this article. Refer also to the steps in "Restore by using a new user account" above for the location of files. Ipsw.
If you encounter this problem when updating an iPhone in Windows Vista, follow the instructions below: - Choose Start> Computer> Local Disk and type the following path: C: / users / [yourusername] / AppData / Roaming / Apple Computer / iTunes / iPhone Software Updates - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
If you encounter this problem when updating an iPhone in Windows XP, follow the instructions below: - Go to Start> Run, then type C: / documents and settings / [yourusername] / Application Data / Apple Computer / iTunes / iPhone Software Updates - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
Unknown error -19
Problem when synchronizing.
Solution: Disable automatic synchronization visible when iPhone is connected or in Preferences> Devices, select the option "Disable automatic syncing ..."
Clear your backups from iTunes in Preferences> Devices Click select the last backup Devotra iPhone, then "Delete Backup". (Warning, irreversible action - Make a backup backup on another computer).
Unknown error -18
Put the iPhone into recovery mode and restore it.
Unknown error -4
Problem with iTunes and the rights to your PC or Apple servers
Solution: Connect to iTunes using a session with administrator rights
Wait and connect with other Internet access, iTunes can connect to servers in the AppStore.
Unknown error 1
iPhone not recognized in recovery mode / DFU (Dowgrade impossible if you are not in DFU):
Manually put your iPhone in "recovery mode": press Home and Power for 10 seconds After 10 seconds release the power button and let Press the Home button until you see the message "iTunes has detected an iPhone in recovery mode "
Manually put your iPhone into DFU: Hold Home + Power button simultaneously to re-start your iPhone (10sec). Only then release the power button until you see the message "iTunes has detected an iPhone in recovery mode (25sec).
The selected firmware is downloaded or incoherent with the version of your device, or the file is corrupted.
Re-télélcharger solution corresponding to the firmware version of your iPhone - Phone1, 1_xxx.ipsw for V1 (Edge) - Phone1, 2_ xxx.ipsw for V2 (called 3G) - Phone2, 1_ xxx.ipsw for V3 ( called 3G)
Unknown error 2
Apple server problem.
Solution: Your iTunes user account must only contain characters such as (other symbols are banned from your main contact email or name of your iTunes account):
abcdefghijklmnopqrstu vwxyz
ABCDEFGHIJKLMNOPQRSTU VWXYZ
Unknown error 5
Your firmware is corrupted or improperly downloaded (Wrong version), re-download your firmware here.
Unknown Error 6
USB problem: The connection falls unmanque power.
Solution: Reboot Switch and USB port (do not use a hub), or change computers.
This error can often be corrected by following the steps described in the article iTunes for Windows: Troubleshooting problems with security software. Third party software installed can you change your default packet size in Windows by inserting an entry in your registry TcpWindowSize. This error may be due to a default packet size that is not properly defined. Contact the software manufacturer that generated the change of size of package to get help.
9 Unknown error
Disconnection problem
The error 9 means that the iPhone was unplugged during handling, it is advisable to change the usb cable, usb port. (Do not use Hub)
If problem remains unresolved despite your attempts to Restore in DFU or Recovery Mode, contact the customer service Apple.
This error occurs when the device has been inadvertently disconnected from the USB bus and the communication stopped. This can occur if the device is disconnected manually during the recovery process. You can fix this by making a USB troubleshooting isolation, using a different USB Dock Connector cable, trying other USB ports, performing the restore on another computer or removing conflicts caused by third-party security software .
Unknown error 13
Problem occurring during recovery and during the verification of the iphone. Related to a problem of USB
Solution: Try using a powered USB hub with external source.
Only other known solution: Allow the iPhone to discharge completely
Change PC. and Put the iPhone into recovery mode.
These errors can usually be resolved by following one or more of the steps listed below:
Perform troubleshooting USB insulation, including a different USB port directly on the computer.
Connect a USB 2.0 hub between the camera and computer.
Try another USB cable dock connector to 30 pins.
Remove the conflicts caused by third-party security software by following the steps described in the article iTunes for Windows: Troubleshooting problems with security software.
Third party software installed can you change your default packet size in Windows by inserting an entry in your registry TcpWindowSize. This error may be due to a default packet size that is not properly defined. Contact the software manufacturer that generated the change of size of package to get help.
Plug your computer directly to the Internet source, without using a router, hub or switch. You may need to restart the computer and modem to connect.
Try performing the restore from another computer on another network that you know.
If you encounter an error in the ASR 1000 history updated for iPhone or iPod, this indicates a problem of decompression and file transfer. IPSW downloaded during the restoration. This error is often due to interference with a third party security software, an Internet connection unreliable causing a problem downloading the IPSW file or a conflict with the USB bus.
Unknown error 14
Restoration problem
Reminder, always synchronize before you update or restore.
Navigate to ~ / Library / iTunes / iPhone Software Updates. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
On Windows, these files are located in a hidden folder. To view these files in Windows Explorer, you must select Tools> Folder Options, click View and then select "Show hidden files and folders."
Windows Vista, follow the instructions below: - Choose Start> Computer> Local Disk and type the following path: C: / users / [yourusername] / AppData / Roaming / Apple Computer / iTunes / iPhone Software Updates - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
Windows XP, follow the instructions below: - Go to Start> Run, then type C: / documents and settings / [yourusername] / Application Data / Apple Computer / iTunes / iPhone Software Updates - Delete all files in the iPhone Software Updates.
If the concern persists, delete the files in the file "Device Support"
These errors can usually be resolved by following one or more of the steps listed below:
Perform troubleshooting USB insulation, including a different USB port directly on the computer.
Connect a USB 2.0 hub between the camera and computer.
Try another USB cable dock connector to 30 pins.
Remove the conflicts caused by third-party security software by following the steps described in the article iTunes for Windows: Troubleshooting problems with security software.
Third party software installed can you change your default packet size in Windows by inserting an entry in your registry TcpWindowSize. This error may be due to a default packet size that is not properly defined. Contact the software manufacturer that generated the change of size of package to get help.
Plug your computer directly to the Internet source, without using a router, hub or switch. You may need to restart the computer and modem to connect.
Try performing the restore from another computer on another network that you know.
If you encounter an error in the ASR 1000 history updated for iPhone or iPod, this indicates a problem of decompression and file transfer. IPSW downloaded during the restoration. This error is often due to interference with a third party security software, an Internet connection unreliable causing a problem downloading the IPSW file or a conflict with the USB bus.
Unknown error 19
You try to restore but you encounter an error during the process.
Disable Automatic Synchronization
In iTunes when your iPhone is connected, uncheck "Auto Sync". (Or In iTunes> Preferences)
And restore again.
Unknown error 20
Error recovery.
Your firmware is too old or too new compared to your version of iTunes.
Download a new version of iTunes (More or less old).
Then restore
Unknown error 21
Mac, Go to ~ / Library / iTunes /. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the iPhone Software Updates and Device Support. - Try to restore the iPhone again.
On Windows, these files are located in a hidden folder. To view these files in Windows Explorer, you must select Tools> Folder Options, click View and then select "Show hidden files and folders."
Windows Vista, follow the instructions below: - Choose Start> Computer> Local Disk and type the following path: C: / users / [yourusername] / AppData / Roaming / Apple Computer / iTunes / - Delete all files in the iPhone Software Updates folder and in Device Support. - Try to restore the iPhone again.
Windows XP, follow the instructions below: - Go to Start> Run, then type C: / documents and settings / [yourusername] / Application Data / Apple Computer / iTunes / - Delete all files in the directory and iPhone Software Updates in Device Support.
If, despite these recommendations, you still have this error, make sure you have the latest version of iTunes.
Try using a USB hub.
Unknown error 23
Try putting your iPhone into DFU and delete file content in Device Support.
Mac, Go to ~ / Library / iTunes /. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the "Device Support". - Try to restore the iPhone again.
On Windows, these files are located in a hidden folder. To view these files in Windows Explorer, you must select Tools> Folder Options, click View and then select "Show hidden files and folders."
Windows Vista, follow the instructions below: - Choose Start> Computer> Local Disk and type the following path: C: / users / [yourusername] / AppData / Roaming / Apple Computer / iTunes / - Delete all files in the Device Support directory. - Try to restore the iPhone again.
Windows XP, follow the instructions below: - Go to Start> Run, then type C: / documents and settings / [yourusername] / Application Data / Apple Computer / iTunes / - Delete all files in the Device Support directory.
Above all it makes you download the following package iTunesMobileDevicePatchedBinaries
If you're on Mac, install the package as me: Rename the file in MobileDevice.new MobileDevice and place it in the following folder / System / Library / PrivateFrameworks / MobileDevice.framework / Versions / A /
Your Mac will ask you to authenticate yourself, enter your password and click "OK" If you're on Windows XP / Vista: Rename the file in iTunesMobileDevice.dll.new iTunesMobileDevice.dll and place it in the following folder C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ bin Once the change, restart your computer. After performing this operation, you must USE THE iRecovery out your iPhone from restore .. See method setenv auto-boot true; saveenv.
Unfortunately, this error can be fatal despite all your attempts. (Hardware problem)
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Contact Apple Service
Unknown error 28
Problem of restoring your device (
Solution: If you use spirit2pwn when you had the old iBoot go to Start / Run: C: \ Windows \ System32 \ drivers \ etc \ hostsouvrir line with notepadajouter 74,208,105,171 gs.apple.comIl you just have that 'Save for all: File / EnregistrerDernière small handling in this part, you must remove your cash DNS.Pour do this, click Start / Run and type "cmd.exe"
Then click OK Your device opens. Write the first order. (Be sure to observe the spaces, uppercase etc. ..): ipconfig / flushdnsPuis tap enter on your keyboard. Then the second write command: ipconfig / registerdnsTapez enter on your keyboard. You can now close your terminal.Telecharger "libusb" then run it and let itunes tournerTelechargement 9.0.3Telechargement the OS 3.1.3 and restore from this file from itunes you have to Shift + click the restore button iTunes to get the OS on your PC download previously
Sino Contact Service Center for replacement Apple iPhone (if it is still under warranty)
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 29
Senior Solution USE THE iRecovery.
we must restore, get the error mentioned above, start iRecovery (iRecovery-s; setenv auto-boot true; saveenv; / exit), then restore again ..
we must restore, get the error mentioned above, close itunes, then restart itunes and restore it again.
If you are under Mac:
Go to "/ System / Library / Extensions and locate the file" AppleMobileDevice.kext "and delete it.
Then go to "/ Library / Receipts /" and locate the file "AppleMobileDeviceSupport.pkg" and delete it.
Go to "/ System / Library / LaunchDaemons /" and locate the file "com.apple.usbmuxd.plist" and delete it.
Then go to "/ System / Library / PrivateFrameworks" and locate "MobileDevice.framework" and delete it.
Empty the Recycle Bin and then restart the computer.
Télcharger and re install iTunes.
Then restore the iphone again.
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 1002
1002 or an error message "Repair Needed - Iphone can not make or receive calls"
The problem is probably irreversible (communications card HS?)
Error 1004
Solution: disable the firewall / anti-virus, check the host file and test on another pc.
Unknown error 1011
1011 or an error message "Repair Needed - Iphone can not make or receive calls"
The problem is probably irreversible (communications card HS?)
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device. If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 1012
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 1013
Leave iTunes open, do not click on the OK button.
Launch QuickPwn redsn0w or to leave the iPhone restore mode. Follow the procedure, the software should recognize your iPhone and do redemmarrer in Normal mode
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device. If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 1015
Restoring several times with the same firmware in DFU mode.
iPhone not recognized in DFU mode (Dowgrade impossible if you are not in DFU):
Turn your iPhone into DFU manually: - Hold Home + Power simultaneously to re-start your iPhone (10sec). Only then release the power button until you see the message "iTunes has detected an iPhone in recovery mode (25sec).
Naturally, with error 1015, you are still stuck on the logo with the Apple. Reboot the rest inpossible. Then use a tool to remove your iPhone from the "Loop" Restore.
Launch QuickPwn to unlock it. Otherwise test with iPHUC, independence, iRecovery, Ibrick ..
This error appears when attempting to upgrade to an older version of the iPhone or iPod touch. This may occur when you try to perform a restore using an old file. Ipsw. The upgrade to an earlier version is not supported. To resolve this problem, try performing a restore using the latest version of the software of the iPhone or iPod touch available from Apple.
Unknown error 1601
Problem during the Restoration
Solution: Uninstall iTunes completely and service Apple Mobile Device (With Ccleaner software)
Reinstall iTunes 7.5 or later.
Unknown error 1602
Problem during the Restoration
Solution: Uninstall iTunes completely and service Apple Mobile Device (With Ccleaner software)
Reinstall iTunes 7.5 or later.
Unknown error 1603
Problem during the Restoration
Solution: Uninstall iTunes completely and service Apple Mobile Device (With Ccleaner software)
Reinstall iTunes 7.5 or later.
Unknown error 1604
Problem often related to lack of power of your iPhone.
Premiere Trail, Reload your iPhone with a socket (Pdt few hours)
Then try to restore in Recovery Mode (Logo), and / or DFU.
Verify that your cable is not damaged (Possibility to change his not Apple) and try with another cable.
Unplug your USB Hub and connect your iPhone directly to your computer (USB 2.0).
Completely uninstall iTunes and the Apple Mobile Device Service (With Ccleaner software)
Test on another PC.
Restore with firmware older.
This error is often due to a USB timing issue. Try using other USB ports, uninstalling and reinstalling the USB ports, and follow other procedures available USB troubleshooting (Troubleshooting USB connections, the device is not recognized correctly, the computer does not recognize a FireWire or USB device). If you normally use a docking station, connect the camera directly rather Dock Connector to USB 30-pin. If the problem persists on a computer that you know, the aircraft may need to be repaired.
If a USB troubleshooting isolation has not solved the problem and you do not have any other computer, follow these steps:
Connect iPhone to iTunes and make sure the device is in recovery mode. If this is not the case, put it in recovery mode.
Restore and wait until you see the error 1604.
When prompted, click OK.
Close and reopen iTunes while leaving the iPhone connected.
The iPhone should be recognized again in recovery mode.
Restart the restore.
If the above steps have not solved the problem, try restoring using a USB cable, a computer and a network connection that you know.
Use Ireb:
Download Ireb 3.1-2
Unzip Ireb.
Connect your iPhone to your PC, launch Ireb,
Put your iPhone in DFU, iTunes should open and detected an iPhone in recovery mode ..
Farms iTunes Ireb must recognize your iPhone, the screen becomes white,
Re-Open iTunes and restore with a custom firmware by exple.
Unknown error 1608
Problem related to USB.
Premiere Trail, Reload your iPhone with a socket (Pdt few hours)
Then try to restore in Recovery Mode (Logo), and / or DFU.
Verify that your cable is not damaged (Possibility to change his not Apple) and try with another cable.
Unplug your USB Hub and connect your iPhone directly to your computer (USB 2.0).
Completely uninstall iTunes and the Apple Mobile Device Service (With Ccleaner software)
Test on another PC.
Restore with firmware older.
Unknown error 1609
Error little known, favoring a restoration of your iPhone into DFU.
Unknown error 1611
Problem related to USB. Your battery is probably H.S
Translates into a lack of power or disconnection (See Error 9).
Recharge your iPhone with a socket (Pdt few hours)
DFU Restore Mode.
Completely uninstall iTunes and the Apple Mobile Device Service (With Ccleaner software)
Test on another PC.
Solution: Go to ~ / Library / iTunes / Device Support and delete any files on it. The file must be empty
Verify that the folder "Device Support" exists in / Music / iTunes, it too must be empty.
Move your custom firmware, which should normally be on the desktop in ~ / Library / iTunes / iPhone Software Updates stored so that it is next to official firmwares.
Restart your iPhone into restore mode.
To restore a custom firmware, it is advisable to have an iPhone already jailbroken
For a lower version of iTunes to 7.7 has a patch applied to authorize the
Use Ireb:
Download Ireb 3.1-2
Unzip Ireb.
Connect your iPhone to your PC, launch Ireb,
Put your iPhone in DFU, iTunes should open and detected an iPhone in recovery mode ..
Farms iTunes Ireb must recognize your iPhone, the screen becomes white,
Re-Open iTunes and restore with a custom firmware by exple.
These errors may indicate a hardware problem at your unit. Follow the procedures in this section and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
If the IMEI number or MAC address is not specified or is a default, it can also confirm that the problem is a hardware.
Unknown error 1612
Error little known Restore your iPhone into DFU (Unplug all non-powered hub and use a normal cable)
Unknown error 1618
Error little known Restore your iPhone into DFU (Unplug all non-powered hub and use a normal cable)
Use Ireb:
Download Ireb 3.1-2
Unzip Ireb.
Connect your iPhone to your PC, launch Ireb,
Put your iPhone in DFU, iTunes should open and detected an iPhone in recovery mode ..
Farms iTunes Ireb must recognize your iPhone, the screen becomes white,
Re-Open iTunes and restore with a custom firmware by exple.
Unknown error 1639
Error little known Restore your iPhone into DFU (Unplug all non-powered hub and use a normal cable)
Unknown error 2003
Error little known, favoring a restoration of your iPhone into DFU (USB disconnect, similar to the error 6 or 9, Unplug all non-powered hub and use a normal cable)
Unknown error 2005
Restore your iPhone into DFU (Unplug all non-powered hub and use a normal cable)
Unknown error 2006
Restore your iPhone into DFU (Unplug all non-powered hub and use a normal cable)
Unknown error 3004
Restoration problem.
Delete the update (in ~ / Library / iTunes / ...) and download it again.
if the steps outlined in Section Error 3000 to 3999 did not solve the problem, you may be able to resolve an error 3004 in iTunes and closed using the following command in the command line utility: dscacheutil-flushcache.
Unknown error 3013
Restoration problem.
Delete the update (in ~ / Library / iTunes / ...) and download it again.
Unknown error 3014
Restoration problem.
Delete the update (in ~ / Library / iTunes / ...) and download it again.
Unknown error 3015
Restoration problem.
Delete the update (in ~ / Library / iTunes / ...) and download it again.
Unknown error 3259
Disable your antivirus
Unknown error 3952
Problem with iTunes.
This situation can occur if you are using an older version of iTunes, if you have a network connection problem or if a protection system like firewall installed on your computer blocks certain communication ports to be opened for that iTunes to work correctly ..
Uninstall and Re-install iTunes (Cut your firewall, and if you use a WiFi connection when downloading, a privileged connection to your ethernet cable
Unknown error 9807
If you encounter an "Error 9807", open access to VeriSign servers include:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
Unknown error 9808
Ssuivez the steps described in the article iTunes Store: unknown warning message when connecting to solve this problem. If these steps do not resolve the problem or reboot restores the initial settings, follow the steps described in the article iTunes for Windows: Troubleshooting problems with security software.
Unknown error 11333
Certificate problem on iTunes and Safari (Put everything updated)
On Windows, Re-install iTunes, iTunes attention can prevent a component is missing or outdated. Perform the update.
Unknown error 11556
The problem comes from iTunes Store France. To remedy this, change country, selecting the U.S. Store.
Unknown error 13001
Delete files iTunes Library and iTunes Library Extras.itdb Genius.itdb folder MyDocuments / MyMusic / iTunes and Restart your PC.
Unknown error 13014
Solution 1: Make sure you have installed the latest version of iTunes.
Solution 2: Quit and reopen iTunes. If the problem persists, restart your computer.
Solution 3: Quit iTunes, temporarily disable anti-virus security software on your computer, then reopen iTunes and try to synchronize your device. If iTunes successfully syncs your iPhone or iPod touch, see your antivirus vendor.
Solution 4: Turn off Genius in the Genius sidebar (choose View> Hide Genius Sidebar).
Unknown error 13019
Information box in the tab "manually manage music .. "
In iTunes> Preferences delete synchronization history.
Connect your iPhone and let iTunes do its usual backup.
The backup is complete, click on iPhone to bring up the tabs (information, video, music etc. ..)
Clicking this, will popup menus Music / ringtones / info etc. ..
In the music tab, uncheck the sync options, do the same for each tab "Podcast", "Videos"
In the end no data should be synchronized, click on "Apply".
Once done, click the bottom right: "Sync."
You should eventually see release on the space bar capacity of the iPhone
Return to the previous tabs and check back music, podcasts etc..
Re-sync your iPhone
Unknown error 13136
Solution 1: Make sure you have installed the latest version of iTunes.
Solution 2: Quit and reopen iTunes. If the problem persists, restart your computer.
Solution 3: Quit iTunes, temporarily disable anti-virus security software on your computer, then reopen iTunes and try to synchronize your device. If iTunes successfully syncs your iPhone or iPod touch, see your antivirus vendor.
Solution 4: Turn off Genius in the Genius sidebar (choose View> Hide Genius Sidebar).
Unknown error 13213
Solution 1: Make sure you have installed the latest version of iTunes.
Solution 2: Quit and reopen iTunes. If the problem persists, restart your computer.
Solution 3: Quit iTunes, temporarily disable anti-virus security software on your computer, then reopen iTunes and try to synchronize your device. If iTunes successfully syncs your iPhone or iPod touch, see your antivirus vendor.
Solution 4: Turn off Genius in the Genius sidebar (choose View> Hide Genius Sidebar).
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